Most of our apparel is made on demand. Please allow 2-5 business days to process your order and 10-15 business days for shipping and handling. All orders have a shipping tracking method, please contact us if you do not received your order past the estimated delivery date.
We partner up with Jakroo for our performance collection, they have the fastest delivery time for technical/high cycling performance apparel. Orders via Jakroo may vary based on the quantity and in many cases, may even be delivered in less than 14 days. We encourage you to allow a few additional delivery days when planning for a specific event.
All shipments are subject to delays due to severe weather conditions and holiday season.
Double check your shipping address before checking out, contact us within 24 hours if the address is incorrect or needs to be updated.
Package will be sent to original shipping facility if address is incorrect, Please note that you will be responsible for shipping costs, let us know how to proceed by contacting us via email.
If your shipping address was correct and the order still have not arrived, summit an email to us with your order/tracking number and we may find a resolution for you. Packages marked as delivered and can't be located. We recommend you to inquire if any additional details were left by delivery staff. Please note that we do not cover refunds due to carrier errors.